Last Updated: November 20, 2024

INTRODUCTION

Market Research Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

INFORMATION WE MAY COLLECT

Personal Information

We may collect:

  • Name and contact information
  • Business information
  • Email address
  • Phone number
  • Job title and company affiliation
  • IP address and browser information
  • Survey responses and research participation data

Information Automatically Collected

When you visit our website, we automatically collect:

  • Browser type
  • Access times
  • Pages viewed
  • Device information
  • Click patterns

HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and maintain our services
  • Communicate with you about our services
  • Send you research findings and reports
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

DATA SHARING AND DISCLOSURE

We May Share Data With:

  • Research partners (anonymized data only)
  • Service providers who assist our operations
  • Legal authorities when required by law
  • Business partners with your explicit consent

We Do Not:

  • Sell personal information to third parties
  • Share individual-level data without consent
  • Use data for purposes other than specified

DATA SECURITY

We implement appropriate technical and organizational measures to maintain the security of your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Employee training on data protection
  • Strict access controls
  • Regular backup procedures

YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for research participation
  • Request data portability
  • Lodge a complaint with supervisory authorities

INTERNATIONAL DATA TRANSFERS

If we transfer your data internationally, we ensure:

  • Adequate data protection measures
  • Compliance with applicable regulations
  • Appropriate safeguards and security measures

COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze usage patterns
  • Enhance user experience
  • Remember your preferences

You can control cookie settings through your browser preferences.

CHILDREN’S PRIVACY

We do not knowingly collect data from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending an email notification
  • Displaying a prominent notice on our website

RETENTION OF INFORMATION

We retain personal information for:

  • The duration necessary to fulfill stated purposes
  • As required by law
  • As needed for legitimate business purposes

CONTACT US

For privacy-related inquiries or concerns:

privacy@marketresearchsolutions.com

COMPLIANCE

We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable state and federal regulations

SPECIFIC RIGHTS BY REGION

European Union Residents

Additional rights under GDPR include:

  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to lodge complaints with supervisory authorities

California Residents

Rights under CCPA include:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of personal information sales
  • Right to non-discrimination for exercising rights

ACKNOWLEDGMENT

By using our services, you acknowledge that you have read and understood this Privacy Policy. This policy is legally binding and constitutes an agreement between you and Market Research Solutions.